Friends and Family Test Results

Very good

I was able to obtain an appointment with a GP on the same day as requested – reducing possible worry and wait time. The GP listened to my concerns carefully – which I thought may have have been regarded as trivial/ non urgent. I was then examined after which the GP summarised and
advised me of the next steps regarding follow up/possible further treatment. I was left reassured regarding the issue at this time.

Very good

All the receptionists are professional, friendly and helpful,they ALWAYS try to find you a slot to be seen quickly with no dramas.
The admin team do a wonderful job and I always receive reminder texts,booking texts and follow up letters etc.
Appointment times rarely differ more than a few minutes so you’re never waiting very long.
The nurses do a great job,they listen to what you are telling them and offer professional advice.Blood tests etc are swift and painless and they make you feel at ease,after all I don’t think anyone actually looks forward to injections etc but I always leave wondering why I felt a little apprehensive as there really was nothing to it.
Doctors are fantastic, down to earth yet professional to the core.
I honestly think this is an amazing surgery with amazing people and a thoroughly amazing team…thank you for everything you ALL do.

I honestly cannot see where any improvements can be made and it’s not possible for this surgery to be better.

Very good

I got all the help and information that I needed. All my questions were answered clearly and in words I could understand.

More than happy with the way things are

Good

Good

I was treated with respect and dignity and the appointment was only running a few minutes late. Nothing to improve on.