Friends and Family Test Results

Poor

Because when I was unwell and visited the surgery to see Dr Heaton I collapsed onto the floor. I was carefully helped onto a chair, because of this happening Dr Patel saw me as he was nearby.
We had the discussion about my health and reveral to the LRI.
The problem for me was when Dr Patel appeared in reception and I asked him, do I really have to go to the hospital.
It was then in the reception area with patients near by that Dr Patel replied. (Words to the effect)Your problems are your mental health. If you don’t want to go and think it’s all your mental heath then you should go home and contact your CPN.
I feel that his opinions be them right or wrong should not of been expressed in a public place where staff and other patients could hear him.

Very good

I was in pain with a very sore shoulder and after a call to the surgery I was seen by the doctor that morning.
I’m so grateful to be a patient at Markfield Medical Centre, the care given is outstanding. Well done to the whole team.

Very good

Promise attention

Don’t know

not sure

Very good

Treated in a caring manner