Friends and Family Test Results

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Thinking about our GP practice… Overall, how was your experience of our service?	Please can you tell us why you gave your answer?	Please tell us about anything that we could have…	Date
Very good	Caring , friends, professional staff		July 9, 2026 at 9:03 pm
Good	The doctor I saw was much better than the previous one. She was genuinely interested in the issues and gave me the support and treatment I currently need	It was a whole month between being told over the phone that my results were abnormal and subsequently seeing a doctor to find out what thus meant. This is unacceptable. In addition, I was asked if I preferred face to face after the month wait, or phone. I nominated face to face, but the follow up text said phone call and when I arrived the log in system did not recognise me	July 9, 2026 at 8:53 pm
Good	Getting an appointment isn’t very easy when the problem isn’t urgent and I work full time in Leicester, especially when I can’t make a forward appointment		July 9, 2026 at 8:52 pm
Very good	I was called only minutes of my arrival.	Noyhing	July 9, 2026 at 8:45 pm
Very good	Always polite and friendly		July 9, 2026 at 8:22 pm

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