Markfield Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Good

I walked into the surgery and was offered an appointment later that day. The receptionist was very understanding.

Sadly, the outcome of the appointment wasn’t in my favour, the Dr was very understanding but powerless to have any impact over wait times for the menopause clinic, I desperately need to be seen at. Conflicting information coming from a nurse earlier in the year gave me hope, but the Dr either wasn’t aware or wasn’t prepared to find out.

April 26, 2024 at 9:00 am

Very good

Appointment was on time

All good

April 26, 2024 at 8:32 am

Very good

Friendly and helpful staff on the phone and reception desk. Happy to help and answer questions where needed and provide more in depth insights. Most helpful on resolving issues to view my medical files on the online system

Ensure antibacterial hand gel on entrance and reception is topped up at all times. First one was empty and second was nearly empty.

April 26, 2024 at 8:32 am

Very good

Always the same. Get in on time, very professional and concerned.
Brilliant

Perhaps some kind of follow up with hospital as I’ve been referred to cardiology at the hospital but not been called yet. On Beta Blockers but concerned that I haven’t been seen by a consultant.

April 26, 2024 at 8:28 am

Very good

Considerate and professional response in dealing with my condition
Thank you

April 26, 2024 at 8:23 am

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