Markfield Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

All staff are very helpful and friendly. Wait times for appointments are reasonable and whether it’s a telephone consultation or in person, they are kept to time. Thank you

December 12, 2023 at 5:42 pm

Very good

Very professional and helpful.

December 12, 2023 at 5:37 pm

Very good

Excellent care

December 12, 2023 at 5:34 pm

Very good

Was able to have an appointment on calling to the surgery. Waited 20 minutes. Dr Latif was excellent and came away reassured

December 12, 2023 at 5:21 pm

Good

Most recent appointment was telephone however the doctor listened and came up with an agreeable option . In this instance it was probably adequate . However I did go on to feel much worse and this was partly due to stressors that increased my anxiety and I became very tearful . I did self refer to mental health surgery option and was assessed over the phone . I was very distressed during that assesment . Outcome was a one to one appt, in a years time . This is a great shame that I felt in crisis and just needed a few appts. To talk and get me through . I have a mental health background and nursed for many years and the one time I identify needing some support I cannot get it other than anti depressants .

Access to a crisis intervention re, mental health . Someone to speak to as I live alone . Using family and friends is not always an option . Although I did count on friends to support me on this occasion .

December 12, 2023 at 5:14 pm

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