Friends and Family Test Results

Very good

Dr explained everything to me and the planned next steps in my treatment

Good

Ringing in at 8am to get an appointment with you own doctor is futile.
I have rung in a number of times dead on 8am and being 24th or more in the queue only to be told that all appointments have been taken for the day.
On the last occasion I had an appointment with another doctor mid afternoon only I had been waiting for 10 minutes or so only to see my doctor appear from the surgery office and walk to her own room with only me and one other patient in the surgery. How many appointments do they actually have for the day??
How do I manage to get an appointment with MY doctor pray tell me!

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Good

Appt ran on time

N/A

Very good

I needed to see a doctor on a Friday afternoon and was surprised when an appointment was offered to me by a very kind receptionist. The paramedic that I saw was extremely professional, knowledgeable and friendly. She helped me to manage my symptoms and explained a very helpful service at the practice.

Nothing

Very good

I was able to discuss my concerns freely with Dr Patel and he took my wishes into consideration when deciding the next step.