Markfield Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

It was easy and very quick, used the machine to check in and was called quickly to see the doctor.

The appointment didn’t ring like it normally does and had to look all the time at the wall for my name to come up.

February 15, 2024 at 1:25 pm

Very good

Staff are efficient and when you call or visit in person they know what they’re doing and willing to help make things as easy and as smooth as possible. We’re really grateful for it. HCAs and back office people deserve a nod of recognition and more(!)

Receiving a text to call back but then receive a call anyway? Nothing major and not a fault but it could’ve been a call attempt first before a text message? Or if it was that urgent, a text wasn’t needed in the first place?

February 15, 2024 at 1:25 pm

Very good

So helpful

February 15, 2024 at 1:24 pm

Very good

Dr Heaton was lovely! Really supportive and understanding.

February 15, 2024 at 1:24 pm

Don’t know

I cancelled this appointment 3 days before as it was no longer needed sorry

February 15, 2024 at 1:24 pm

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