Friends and Family Test Results

Very good

Positive telephone contact with a helpful receptionist.
Nurse Raynor is always professional and friendly.

Very good

I had my appointment and was in and out.

Very poor

As a GP practise they have no clue what they are doing. They need more traning required and more trained staff. The receptionist they are an absolute joke not helpful at all. I’ve been asking for multiple time for help as I am dealing with severe pain on a lots of problems and the only help I could get from them is a telephone appointment. Like you can do miracles through the phone ?????
I am very disappointed in regards with everything and I am not planing to stay with them at all

First of all no more silly questions from the reception she’s there to help us to book an appointment with an actual doctor
Second can we have doctors appointment with actual doctors who they literally know what they are doing. I don’t want to book an appointment and having someone who’s checking my symptoms on google or finding results or recommendations on google
I want someone who is actually trained and knows what they doing and needs to fill me up with confidence not worried me as soon as I am leaving from the room
This is getting ridiculous day by day when it comes to doctors

Very good

The staff are always so polite and generous with their time and words. Lisa took my bloods and did a great job of finding my vein and I barely felt it. She was reassuring and nice.

When the waiting room is busier I get overwhelmed by people tapping, whistling, singing etc (patients) and I now prefer to bring my partner so that I can wait outside to be called in. I don’t really know how you can help us folks with autism because the staff are all genuinely so great and its more of an issue with me and patients but its worth mentioning in case you had any ideas.

Very good

The afternoon staff on a Monday afternoon are so efficient and helpful especially Kelly, Katie and Tyler. Many thanks, EP.

Nothing, Markfield Medical Centre is the best surgery is the best in the county ?