Markfield Medical Centre

Friends and Family Test Results

Summary of past responses

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Recent responses

Thinking about our GP practice… Overall, how was your experience of our service?Please can you tell us why you gave your answer?Please tell us about anything that we could have…Date

Very good

I was confronted and was assured throughout the appointment

April 8, 2025 at 2:49 pm

Poor

I’m usually really happy with the service, you’ve always been so accommodating and helpful. However I felt at this appoint which was for my daughters immunisations that the nurse held my daughters leg too forcefully. I understand the risk of needle stick injury as a nurse myself, but felt the grip was excessive and I would have preferred to restrain her myself. For all other vaccinations for my other children I have been given the option to hold limbs in place, however this time I had my hand brushed out of the way, and wasn’t given the option. The nurse even commented that she was strong.

It was a shame, as mentioned you’ve previously been fantastic, particularly with my eldest childs 3 year vaccinations, which was a really hard appointment.

Two days after the appointment I became unwell with nausea and vomiting which I suspect was picked up from the gp surgery as I hadn’t been anywhere else due to my daughter feeling grotty post vaccinations.

April 8, 2025 at 2:02 pm

Very good

Prompt and polite

April 8, 2025 at 12:51 pm

Very good

The doctors listened to how I described my symptoms and showed compassion and empathy to my situation.

On this occasion there was nothing else that could have been improved.

April 8, 2025 at 10:19 am

Very good

My recent appointment was a medication review. The practice pharmacist was efficient and professional with her advice.
Excellent service from the practice as always.

April 8, 2025 at 8:26 am

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