Summary of past responses
You must include a field id or key in your graph shortcode.Recent responses
| Thinking about our GP practice… Overall, how was your experience of our service? | Please can you tell us why you gave your answer? | Please tell us about anything that we could have… | Date |
|---|---|---|---|
Poor | Unable to book advanced appointment with Dr Heaton despite having done this many times in the past. Dr Heaton has been dealing with my issue so I want to continue to see her for continuity. | Make advanced appointments available for non urgent consultations instead of clogging your phones by insisting people have to phone in the morning at 8am to get an appointment. | January 24, 2025 at 12:22 pm |
Very good | I had text the surgery at night for advice. I received a text at 9 am the following morning asking me to contact the surgery. The receptionists were lovely, very helpful and reassuring. I attended the surgery and received a call later that morning to say that following test results a prescription had been sent to Masons. Thank you so much. | Nothing | January 24, 2025 at 12:21 pm |
Very good | I find the whole team extremely helpful, friendly, professional and supportive. | I really cannot find anything to criticise. | January 24, 2025 at 12:21 pm |
Very good | Called at 8am to try get an appointment, was given an 8:40am appointment. Arrived at 8:30 and by 8:35 was being called to see dr Patel who was marvellous. | January 24, 2025 at 12:20 pm | |
Very good | Was very satisfied with my appointment | Nothing | January 24, 2025 at 12:19 pm |