Appointment Information

Appointments

 To prevent the spread of coronavirus (COVID-19) there have been changes to GP appointments.

But it's still important to get help from a GP if you need it.

You can contact your GP surgery by:

• visiting their website
• Using Engage Consult for Online Consultations
• using the NHS App
• calling them

You can also order repeat prescriptions online.

Only visit a GP surgery if you do not have a cough, temperature or loss of taste and smell. 

 For GP appointments you will be initially asked to speak to the GP on the telephone, they will assess you and decide whether it is clinically necessary to bring you in to the practice or whether they can either consult over the phone or via video link. 

These precautions are to keep our staff and patients safe

If you have any Symptoms of Coronavirus, have no negative test result but need to be seen, you may be referred to the Covid19 Hot Hub. 

If we have an outbreak in the practice we would potentially have to close and therefore we are taking appropriate sensible recommendations.

Please continue to take all recommended precautions even when you have been vaccinated.

Thank you.

Dr Trzcinski and Partners

COVID-19

ALL PATIENTS MUST WEAR A FACE COVERING WHEN COMING TO THE PRACTICE, A SCARF, BANDANA OR FACE MASK - IF YOU DO NOT HAVE ANYTHING SUITABLE, WE WILL OFFER YOU A MASK WHEN YOU ATTEND, HOWEVER OUR STOCKS ARE LIMITED.

DO NOT ATTEND THE SURGERY IF YOU HAVE ANY SYMPTOMS LISTED BELOW; 

• A high temperature
• A new, continuous cough
• A loss of, or change to, your sense of smell or taste

Please call us on 01530 242313 or contact us via Engage Consult 

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The majority of our appointments need to be pre-booked and this can be done up to six weeks in advance.

Appointments can be made by the following ways:

Routine Appointments

You may make an appointment by calling at the reception desk, by telephoning 01530 242313 or by booking online.

On making your appointment, the receptionist will ask you the reason for your appointment, this will allow them to book you with the most appropriate clinician for your problem.

Once our clinics are fully booked for the day you may be offered a booked appointment at one of the Extended Access Clinics held in the evenings and weekends at Coalville Hospital, Loughborough Hospital or Hinckley Hospital.

Children under 14 years of age must be accompanied by a responsible adult.

Online

Our practice has been enabled to take online appointment bookings. In order to make use of this facility, you must be registered as a patient with our practice. Only then can you register with this service. You can register with this practice/service by contacting us on: 01530 249461.

Cancellations

If, before your appointment, you no longer need to see the doctor, then please ring the practice to let us know. We will then be able to offer your slot to another patient.

Cancellations telephone:01530 242313.

 Out of Hours Information

If our practice is closed and you have a medical condition that cannot wait until the practice opens, then telephone our out of hour's telephone number:

Out of hour's telephone: 111

How To Get The Best From Our Appointments System

Make a list of what you want to ask the GP 

Write a list of things you want to discuss with the GP in order of your priority. When you go into your consultation show the list to him/her so that he can decide what is important to deal with on this visit and to judge if any of your problems may be related to each other. Please bear in mind that it is not normally possible for your doctor to deal with more than two problems during one visit and that he may ask you to make another appointment to discuss anything not covered.

Another reason for writing a list is that perhaps you find some problems embarrassing and private and therefore leave them until last, at which point time has run out.

Make sure you understand what the doctor is telling you

It's a good idea to make notes if you think you might not remember what the doctor is telling you and ask him to explain clearly if there is something you don't understand. If you need blood test make a note of what they are. If you telephone the surgery to book a test or to get a result it helps the receptionist if you can tell her what tests you're enquiring about.

Dress appropriately

If you may need to undress for an examination or roll up your sleeve for an injection or blood pressure test, please wear suitable clothing so that valuable time isn't wasted undressing.

Take responsibility for your own health 

Please telephone the surgery for any results of any tests and if you need regular blood tests try to remember to book an appointment well in advance.
Try to take your medication as advised by your doctor. If you have stopped taking any medication, please do not stockpile it- tell your pharmacist or GP why you no longer need it and ask them to remove it from your repeat prescription list. Wasted drugs cost the NHS huge amounts of money every year.

Health Checks

All patients over 75 who do not already attend the surgery for an annual review are welcome to book a health check with a Healthcare Assistant. The Healthcare Assistant will check your blood pressure, height, weight, take a blood sample and enquire about any health needs. Please book an appointment with Reception if you wish to have a health check.