The majority of our appointments need to be pre-booked and this can be done up to six weeks in advance.
Appointments can be made by the following ways:
Routine Appointments
You may make an appointment by calling at the reception desk, by telephoning 01530 242313 or by booking online. Urgent cases will be seen the same day by whichever doctor is available. It is usually possible to speak to the doctor on the telephone in cases of real necessity.
Children under 14 years of age must be accompanied by a responsible adult.
Online
Our practice has been enabled to take online appointment bookings. In order to make use of this facility, you must be registered as a patient with our practice. Only then can you register with this service. You can register with this practice/service by contacting us on: 01530 249461.
Cancellations
If, before your appointment, you no longer need to see the doctor, then please ring the practice to let us know. We will then be able to offer your slot to another patient.
Cancellations telephone:01530 242313.
Urgents
The duty doctor will triage any urgent requests throughout the day. We have protected slots throughout the day for sick children and vulnerable adults.
We also now offer appointments for our patients into extended access slots. These GP or advanced nurse practitioner clinics are based at Loughboriugh Walk In Centre, Roseberyy Medical Centre in Loughbourough, Hinckley Health Centre and Coalville Community Centre. These are booked appointments in the evening, early morning and over the weekends, to offer support to practices on increasing appointment demand and for the flexibility of patients.
If our practice is closed and you have a medical condition that cannot wait until the practice opens, then telephone our out of hour's telephone number:
Out of hour's telephone: 111
How To Get The Best From Our Appointments System
Make a list of what you want to ask the GP
Write a list of things you want to discuss with the GP in order of your priority. When you go into your consultation show the list to him/her so that he can decide what is important to deal with on this visit and to judge if any of your problems may be related to each other. Please bear in mind that it is not normally possible for your doctor to deal with more than two problems during one visit and that he may ask you to make another appointment to discuss anything not covered.
Another reason for writing a list is that perhaps you find some problems embarrassing and private and therefore leave them until last, at which point time has run out.
Make sure you understand what the doctor is telling you
It's a good idea to make notes if you think you might not remember what the doctor is telling you and ask him to explain clearly if there is something you don't understand. If you need blood test make a note of what they are. If you telephone the surgery to book a test or to get a result it helps the receptionist if you can tell her what tests you're enquiring about.
Dress appropriately
If you may need to undress for an examination or roll up your sleeve for an injection or blood pressure test, please wear suitable clothing so that valuable time isn't wasted undressing.
Take responsibility for your own health
Please telephone the surgery for any results of any tests and if you need regular blood tests try to remember to book an appointment well in advance.
Try to take your medication as advised by your doctor. If you have stopped taking any medication, please do not stockpile it- tell your pharmacist or GP why you no longer need it and ask them to remove it from your repeat prescription list. Wasted drugs cost the NHS huge amounts of money every year.
Named GP
Are you Over 75?
As of April 2014 all patients over 75 are required to have a named doctor who will have overall responsibility for the care and support that Markfield Medical Centre provides them. Most patients are already aware of their named doctor, if you are unsure please ask a member if staff. We will try wherever possible to make your appointment with your named doctor to provide continuity of care.
Health Checks
All patients over 75 who do not already attend the surgery for an annual review are welcome to book a health check with a Healthcare Assistant. The Healthcare Assistant will check your blood pressure, height, weight, take a blood sample and enquire about any health needs. Please book an appointment with Reception if you wish to have a health check.
Are You Under 75?
With effect from 1.4.2015 all patients under the age of 75 will have a named doctor who will have overall responsibility for the care and support that the surgery provides. When you register with the practice you would have been allocated a named doctor. If you are unsure of who your named doctor is please ask a member of staff. You can of course always book an appointment with any doctor at the practice.
